![]() Check that your door meets the following requirements (most standard doors will).This can take up to 60 days, but may happen sooner. Important: If you purchased a pre-owned Nest camera and receive a message that says it's already in use by another account, you'll need to wait for the camera's current video history to expire before you can add it to your account. If needed, purchase a Nest Aware subscription.Make sure you select the camera's new home in the app before you begin setup. Set up your camera again with the Nest app.Remove the camera from the Nest app and uninstall it.This step deletes your camera's video history and settings. Once you’ve canceled your 1st gen subscription, you can’t buy a new one. If your camera has a 1st gen Nest Aware subscription, cancel the subscription.Important: The next step deletes your camera's video history and settings, so you must do this beforehand to preserve any memories you want to keep. ![]() Create clips or timelapses of any footage you want to save from your camera.There are a few extra steps you need to take because subscriptions are attached to both your camera and the home it's in. If your camera has a Nest Aware subscription: If your camera doesn't have a Nest Aware subscription: If you prefer, you can contact a local HVAC professional to reinstall your thermostat for you. Reinstall and set it up in the new home. Make sure you select the new home in the app before you re-add your thermostat.It's necessary to reset your thermostat because your thermostat needs to learn about your new home's system and how quickly the home heats or cools. So, in addition to checking the compatibility, make sure you also get a wiring diagram before you remove anything. Make sure that the system in your new home is compatible. The wiring in your new home could also be different from the wiring in your current home.Make sure you select the new home in the app before you re-add your thermostat. Add your Nest thermostat back to the Nest app in the other home.Because Heat Link is connected to high voltage wires, you should contact a local HVAC professional to uninstall your thermostat and reinstall it in the other home.Remove your thermostat from the Nest app.Make sure that the system in your new home is compatible.Use the Home app to manage home members if you use a Google Account to manage your products and homes.Some products are managed in the Nest app, and other products in the Google Home app.You can create or accept invitations for each of your accounts in the Nest app. ![]()
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